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Privacy Policy

Last updated: December 17, 2024

Your privacy is important to us. This Privacy Policy explains how Alivelists ("we", "us", "our") collects, uses, discloses, and safeguards your information when you use our Service. Please read this policy carefully.

1. Information We Collect

1.1 Personal Information You Provide

When you register for an account or use our Service, we may collect:

  • Account Information: Name, email address, password (encrypted)
  • Profile Information: Any additional information you choose to add to your profile
  • User Content: Lists, items, descriptions, sources, tags, and other content you create
  • Communications: Information you provide when contacting us for support

1.2 Information Collected Automatically

When you access our Service, we automatically collect:

  • Log Data: IP address, browser type, pages visited, time spent, referring URL
  • Device Information: Device type, operating system, unique device identifiers
  • Cookies: See our Cookie Policy section below

1.3 Information We Do NOT Collect

We do NOT collect: payment/financial information, Social Security numbers, government-issued IDs, biometric data, health information, or precise geolocation data.

2. How We Use Your Information

We use your information only for the following purposes:

  • Provide the Service: Create and manage your account, enable features, display your content
  • Improve the Service: Analyze usage patterns, fix bugs, develop new features
  • Communicate: Send service-related notifications, respond to inquiries, provide support
  • Security: Detect and prevent fraud, abuse, and unauthorized access
  • Legal Compliance: Comply with applicable laws and regulations

We do NOT sell, rent, or trade your personal information to third parties for marketing purposes. We never have and never will.

3. Data Sharing and Disclosure

We may share your information only in the following limited circumstances:

With Your Consent

When you explicitly authorize us to share your information.

Public Content

Lists you mark as "Public" are visible to other users and may be indexed by search engines. You control this visibility.

Service Providers

We may share data with trusted third-party service providers who assist us in operating the Service (e.g., hosting, analytics), subject to confidentiality agreements.

Legal Requirements

We may disclose information if required by law, court order, or government request, or to protect our rights, safety, or property.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred. You will be notified of any such change.

4. Data Security

We implement industry-standard security measures to protect your information:

  • Encryption: Data transmitted via HTTPS/TLS encryption; passwords are hashed using bcrypt
  • Access Controls: Strict access controls limit who can access user data
  • Regular Audits: We regularly review our security practices
  • Secure Infrastructure: Our servers are hosted on secure, reputable platforms

Important: While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

5. Data Retention

We retain your information for as long as:

  • Your account remains active
  • Needed to provide you with the Service
  • Required by law (e.g., for tax, legal, or audit purposes)

When you delete your account:

  • Your personal data will be deleted or anonymized within 30 days
  • Backup copies may persist for up to 90 days before being purged
  • Some information may be retained as required by law

6. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

Right to Access

Request a copy of your personal data we hold.

Right to Rectification

Request correction of inaccurate data.

Right to Erasure

Request deletion of your personal data ("Right to be Forgotten").

Right to Portability

Request your data in a portable format.

Right to Restrict Processing

Request limitation of how we use your data.

Right to Withdraw Consent

Withdraw consent at any time where applicable.

To exercise any of these rights, please contact us at privacy@alivelists.com or use the data management tools in your account settings.

GDPR Users (EEA): You have additional rights under GDPR. We will respond to requests within 30 days.

CCPA Users (California): You have the right to know what data we collect, request deletion, and opt-out of data sales (we do not sell data).

7. Cookies Policy

We use cookies and similar technologies to:

  • Essential Cookies: Required for the Service to function (authentication, security)
  • Analytics Cookies: Help us understand how users interact with the Service
  • Preference Cookies: Remember your settings and preferences

You can control cookies through your browser settings. Note that disabling certain cookies may affect the functionality of the Service.

8. Children's Privacy

Our Service is not intended for children under 13 years of age.

We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. We will take steps to delete such information.

9. International Data Transfers

Your information may be transferred to and maintained on servers located outside of your country, where data protection laws may differ.

By using the Service, you consent to the transfer of your information to India and other countries where we operate. We take appropriate safeguards to ensure your data remains protected.

10. Data Breach Notification

In the event of a data breach that compromises your personal information, we will:

  • Notify affected users within 72 hours of becoming aware of the breach
  • Provide details about what data was affected
  • Describe steps we are taking to address the breach
  • Offer guidance on steps you can take to protect yourself
  • Report to relevant authorities as required by law

11. Third-Party Links

Our Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read the privacy policies of any third-party sites you visit.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

  • Posting the new Privacy Policy on this page
  • Updating the "Last updated" date
  • Sending you an email notification (for material changes)

We encourage you to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

  • By email: privacy@alivelists.com
  • For legal inquiries: legal@alivelists.com

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